About our agency: history, area of operations, services

History, mission, area of operations and services

Excursions and Services Heinrich is an online travel agency, founded in February 2014, after a law was passed in Croatia that allows a travel agency to operate online. Our goal is to speed up the selection and booking of excursions with an objective and up-to-date description of the offer. Since 2018, our web shop has been in operation. General conditions of the excursions are here.
We offer boat trips in Istria which is on the North-West part of the Croatian coast, day tours to Venice and the transportation of passengers by the catamaran on the route between Venice and Istria, which relies on 30 years experience of the founder Mr. Nenad Heinrich. Our clients are individuals and groups, and the main activities are described as follows.

  • For trips to Venice, guests come mainly from the area stretches from Portorož in Slovenia on the north to the island of Krk in the south. Also, guests who are looking for transportation via the boat from Italy to Istria, are showing an interest in our services. There is a great demand for ferries between Pula and Italy, which partially meets the existing catamaran lines. Rovinj, Poreč and Umag can also be departure ports to Venice.
  • Also, tourists have shown interest in the various versions of boat trips type fish picnics and dolphin watching.
  • Furthermore, the Brijuni National Park is an attractive target for boat tours.
  • Finally, a favorite destination for tourists is also the most beautiful Plitvice Lakes National Park.
  • In addition to excursions, we also deal with finding accommodation in Istria and Zagreb.

How to book?

  • The easiest way is to book through our web shop. First you need to select a trip from the page that describes the trips from the selected port. For the reservation you pay part in advance by card, and the rest in cash at the departure of the ship. In case of cancellation of the trip due to bad weather or illness, we refund the funds at no cost (by canceling the order). All excursions in the online offer can be found here. If necessary, you can read about web reservation on the support page.
  • You can send an inquiry by e-mail. We respond with an offer where you can pay the full amount or reservation in advance and the rest in cash at the departure of the ship. Payment can be arranged by a money transfer or a credit card.
  • In some cases, it is possible to send personal information, such as address of the resort, first and last name. The agency will check this information and can open a reservation. Payment will be done upon arrival at the trip.

Contact information

  • Excursions and Services Heinrich, travel agency, Supleti 3, 10000 Zagreb
  • OIB 37850354303, IBAN: HR5323600001102402185, ID: HR-AB-01-21010132257
  • Working hours: every day from 08 to 20 h.
  • Phone: +38513737516.